What information do we collect?


We collect information from you when you fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

– To personalize your experience with RainMasters Irrigation & Landscape.

(your information helps us to better respond to your individual needs)

– To improve our website

(we continually strive to improve our website offerings based on the information and feedback we receive from you)

– We also strive to improve customer service

(your information helps us to more effectively respond to your customer service requests and support needs)

– To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

– To send periodic emails

The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.

 

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers’ database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 30 days.

 

Do we use cookies?

We do not use cookies.

 

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

 

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

 

PRIVACY POLICY


This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our online privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy or our terms and conditions, you may contact us using the information below.

www.rainmasters.net

jerod@rainmasters.net

2505 St. Andrews Dr. Ennis, Texas 75119

Dallas (214) 343-8433

Tarrant (817) 261-1001

 

DELIVERY POLICY


Our delivery policy includes 24-hour EMERGENCY SERVICE available seven days a week.  New installation delivery determined at time of estimate and or proposal.

 

CANCELLATION POLICY


Total refund if cancelation is made prior to any work being performed or installations have begun.

 

REFUND/RETURN POLICY


One year parts and labor warranty on sprinkler repairs. ALL WORK GUARANTEED. We use Rain Bird commercial parts for all of our repairs.

New Installations – Every system features a full 3 year parts & labor warranty & are designed to provide 20-25 years of reliable operation.  We use commercial grade equipment on all installations. Installation estimates are always FREE.

No guarantee on any plant materials.

Our LED lights come with a 15-year replacement guarantee. (bulbs only)  Three year parts and labor on an LED system.